'Service failure: ServerError: Cannot create domain "[Name]". [9905002]' error while adding a domain on TIBCO Spotfire Advanced Data Services

'Service failure: ServerError: Cannot create domain "[Name]". [9905002]' error while adding a domain on TIBCO Spotfire Advanced Data Services

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Article ID: KB0082231

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Updated On:

Products Versions
TIBCO Spotfire Advanced Data Services All Versions

Description

During the process of setting up SSO using Kerberos on TIBCO Spotfire Advanced Data Services (ADS), you need to create a domain on Composite server(ADS/CIS). While creating a domain LDAP configuration on ADS server, you see an error: 'Service failure: ServerError: Cannot create domain "[Name]". [9905002]'

This error occurs if you did not enter the LDAP information in a correct syntax/format.

Resolution

Use the following syntax in the "Add a Domain" dialog:
  • Server URL: ldap://[servername]:[port]/dc=[company],dc=[com]
  • LDAP Login: [domain\username]
  • LDAP Password: [password]
Please see below screenshot for reference:

Issue/Introduction

'Service failure: ServerError: Cannot create domain "[Name]". [9905002]' error while adding a domain on TIBCO Spotfire Advanced Data Services