Logon failure when configuring DataAdapterCredentials in the TIBCO Spotfire Web Player service configuration: "the user has not been granted the requested logon type at this computer".

Logon failure when configuring DataAdapterCredentials in the TIBCO Spotfire Web Player service configuration: "the user has not been granted the requested logon type at this computer".

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Article ID: KB0083704

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Updated On:

Products Versions
Spotfire Web Player 7.5 and higher

Description

Description:
Not able to login to data source using Integrated Windows Authentication when specifying DataAdapterCredentials in the TIBCO Spotfire Web Player (WP) service configuration.

Symptoms:
The following message is presented when trying to open an analysis using the DataAdapterCredentials configured.
 
The data connection authentication failed.
Windows error message:
Logon failure: the user has not been granted the requested logon type at this computer.

Cause:
When the data source requires integrated authentication, the WP service must impersonate the user defined in the DataAdapterCredential. When that user is unable to logon to the system running the WP service, the WP service is unable to logon with that user and perform the impersonation.

Issue/Introduction

Logon failure when configuring DataAdapterCredentials in the TIBCO Spotfire Web Player service configuration: "the user has not been granted the requested logon type at this computer".

Resolution

Provide logon for the user defined in the DataAdapterCredential on the system running the TIBCO Spotfire Web Player service.