How to resolve the issue where Portal features work in one browser but not in another.

How to resolve the issue where Portal features work in one browser but not in another.

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Article ID: KB0094001

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Updated On:

Products Versions
TIBCO API Exchange -
Not Applicable -

Description

Description:
Portal features like pop-ups to select Environment or Product do not show up while creating API or Applications.

Issue/Introduction

How to resolve the issue where Portal features work in one browser but not in another.

Resolution

- Clear the history/cache and try in a new browser session.
- Check if the browser version is supported.
- Perform the same operation in non-caching session, Private Window for Firefox, Incognito mode in Chrome, etc.