Description:
When we enable partners to send all Inbound/Outbound transactions to the Transaction Insight Portal, 997 transactions are not flowing through. How do we enable BusinessConnect EDI Protocol to process these transactions?

In EDI 6.x, all ACKs (997,999, TA1, CONTRL) are generated by Instream. This process does not rely on the ACK guideline. Instream generates ACKs according to internal rules rather than by the ACK guideline. The BC EDI protocol assumes all ACKs generated by Instream are valid and will not validate ACKs before sending them out. This means that the BC EDI protocol will not send out Insight Reports on outbound ACKs.

There is one exception. If the user configures the trading partner Gateway override (TP -> Batching -> Gateway - override scheduler and transport settings) and the gateway TP enables “Publish Information to Insight Reporting for Batch” of the Batching Tab, and enables batch in the BusinessAgreement between Host and the gateway TP, the BC EDI protocol will generate an Insight report for batched transactions before sending them out. Because all ACKs generated by Instream are sent out via this gateway TP, an Insight Report will be generated for batched outbound ACKs. When BCEDI receives an ACK data, it handles the ACK just as other inbound transactions and will send out Insight report as per the "Publish Information to Insight Reporting" setting of TP -> General Tab.