TIBCO Business Studio Cloud Edition fails to connect to TIBCO Cloud Integration (TCI) URL .
Article ID: KB0092931
Updated On:
| Products | Versions |
|---|---|
| TIBCO Cloud Integration | - |
| Not Applicable | - |
Description
Description:
This issue will impact customers who have upgraded their BETA TIBCO Business Studio Cloud Edition to PROD edition.
Symptoms:
1). TIBCO Business Studio Cloud Edition connection with TIBCO Cloud Integration (TCI) PROD URL fails.
Cause:
This issue will impact customers who have upgraded their BETA TIBCO Business Studio Cloud Edition to PROD edition.
Symptoms:
1). TIBCO Business Studio Cloud Edition connection with TIBCO Cloud Integration (TCI) PROD URL fails.
2). Push to Cloud fails from TIBCO Business Studio Cloud Edition with the error message, "!MESSAGE Cloud authentication failed." Screenshot attached (Filename: PushToCloudError.PNG) .
3). API Explorer does not work.
Cause:
User installs the production TIBCO Business Studio Cloud Edition in the same TIBCO_HOME as the beta version TIBCO Business Studio Cloud Edition. Opening an existing workspace in apiregistroy.json (located at /workspace/.metadata/.bw/apiregistory.json) is pointing to the beta TIBCO Business Studio Cloud Edition TCI cloud connection url = https://integration.cloud.tibco.com:81 whereas the production TCI cloud connection URL port has changed to 443 (https://integration.cloud.tibco.com:443).
Issue/Introduction
TIBCO Business Studio Cloud Edition fails to connect to TIBCO Cloud Integration (TCI) URL .
Resolution
1). Always uninstall an older version of TIBCO Business Studio Cloud Edition.
2). Make sure to download and install the latest version of TIBCO Business Studio Cloud Edition from the production TIBCO Cloud Integration (TCI) URL.
3). Go to the bottom-left corner of TIBCO Business Studio Cloud Edition -->Cloud Application Tab -->Click on Settings -->API registry configurations. Check if the URL is pointing to the correct TCI cloud connection URL, i.e. https://integration.cloud.tibco.com:443 .
For reference, the TCI cloud connection URL is stored under your workspace.
/workspace/.metadata/.bw/apiregistory.json
===============================
{
"layout": "flat",
"showApiRegistryUrl": true,
"config": [{
"password": "<Encrypted TCI PASSWORD>",
"readonly": false,
"isEnabled": true,
"name": "Cloud",
"type": "cloud",
"url": "https://integration.cloud.tibco.com:443",
"username": "<Your TCI USERNAME> "
}],
"groupByApiRegistry": true
}
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