"The existing TIBCO ActiveMatrix BusinessWorks version in this TIBCO_HOME is not supported for upgrade." warning is seen even when trying to upgrade BW 6.3.1, which is supported for the upgrade.

"The existing TIBCO ActiveMatrix BusinessWorks version in this TIBCO_HOME is not supported for upgrade." warning is seen even when trying to upgrade BW 6.3.1, which is supported for the upgrade.

book

Article ID: KB0093957

calendar_today

Updated On:

Products Versions
TIBCO ActiveMatrix BusinessWorks -
Not Applicable -

Description

Description:
We do not support the upgrading of existing TIBCO_HOME with versions prior to BW 6.3.1. If seeing this warning while upgrading from earlier versions then this warning is legal and you should try installing in a new TIBCO_HOME. Upgrade of BW 6.3.1 to BW 6.3.2 is fully supported.


Symptoms:
Following warning message during upgrade.
###############
       TIBCO ActiveMatrix BusinessWorks(TM) - Warning

The existing TIBCO ActiveMatrix BusinessWorks(TM) version in this TIBCO_HOME is not supported for upgrade.

Please install TIBCO ActiveMatrix BusinessWorks(TM) 6.3.2 version in a separate TIBCO_HOME.

For upgrade in same TIBCO_HOME, minimum base TIBCO ActiveMatrix BusinessWorks(TM) 6.x version should be 6.3.1

####################

Cause:
The warning while upgrade from BW 6.3.1 to BW 6.3.2 is observed only when:
1. You had earlier version of BW
-AND-
2. You upgraded this BW version to 6.3.1 prior to upgrading to 6.3.2

Issue/Introduction

"The existing TIBCO ActiveMatrix BusinessWorks version in this TIBCO_HOME is not supported for upgrade." warning is seen even when trying to upgrade BW 6.3.1, which is supported for the upgrade.

Resolution

Uninstall BW 6.3.0 from the TIBCO_HOME using Universal Installer before installing BW 6.3.2 on top of BW 6.3.1

Additional Information

https://docs.tibco.com/pub/activematrix_businessworks/6.3.2/doc/html/GUID-9D7989A5- 97DB-4268-8724-BDC8E845AED9.html