"The existing TIBCO ActiveMatrix BusinessWorks version in this TIBCO_HOME is not supported for upgrade." warning is seen even when trying to upgrade BW 6.3.1, which is supported for the upgrade.

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Article ID: KB0093957

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Updated On:

Products Versions
TIBCO ActiveMatrix BusinessWorks -
Not Applicable -

Description

Description:
We do not support the upgrading of existing TIBCO_HOME with versions prior to BW 6.3.1. If seeing this warning while upgrading from earlier versions then this warning is legal and you should try installing in a new TIBCO_HOME. Upgrade of BW 6.3.1 to BW 6.3.2 is fully supported.



Symptoms:
Following warning message during upgrade.
###############
       TIBCO ActiveMatrix BusinessWorks(TM) - Warning

The existing TIBCO ActiveMatrix BusinessWorks(TM) version in this TIBCO_HOME is not supported for upgrade.

Please install TIBCO ActiveMatrix BusinessWorks(TM) 6.3.2 version in a separate TIBCO_HOME.

For upgrade in same TIBCO_HOME, minimum base TIBCO ActiveMatrix BusinessWorks(TM) 6.x version should be 6.3.1

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Cause:
The warning while upgrade from BW 6.3.1 to BW 6.3.2 is observed only when:
1. You had earlier version of BW
-AND-
2. You upgraded this BW version to 6.3.1 prior to upgrading to 6.3.2

Resolution

Uninstall BW 6.3.0 from the TIBCO_HOME using Universal Installer before installing BW 6.3.2 on top of BW 6.3.1

Issue/Introduction

"The existing TIBCO ActiveMatrix BusinessWorks version in this TIBCO_HOME is not supported for upgrade." warning is seen even when trying to upgrade BW 6.3.1, which is supported for the upgrade.

Additional Information

https://docs.tibco.com/pub/activematrix_businessworks/6.3.2/doc/html/GUID-9D7989A5- 97DB-4268-8724-BDC8E845AED9.html