Business Services Fail with error gwt.json: 404: Not Found

Business Services Fail with error gwt.json: 404: Not Found

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Article ID: KB0094458

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Updated On:

Products Versions
TIBCO Silver Fabric -
Not Applicable -

Description

Description:
Customer installed new BPM 4 Environment (enabler 1.3.0.4) and all Business Services are failing to start with the same error: "gwt.json: 404: Not Found".
Symptoms:
The error (gwt.json: 404: Not Found) is shown immediately after starting the Business Service. In BPM.log there are no traces of the error - it's only in Workspace and Openspace.
Cause:
Due to defect (SFBP-351) internal context variable CLOUD_VR_EXTENSION was getting set to true, causing the error gwt.json: 404: Not Found

Issue/Introduction

Business Services Fail with error gwt.json: 404: Not Found

Resolution

set context variable “CLOUD_VR_EXTENSION” to false in SF component context variable section.

Additional Information

none