TIBCO Admin LDAP user login error. \"The username or password you entered is incorrect".
Article ID: KB0092794
Updated On:
| Products | Versions |
|---|---|
| TIBCO Administrator | - |
| Not Applicable | - |
Description
Description:
Logging in to the Admin GUI with LDAP credential refreshes the login page and shows the error, "The username or password you entered is incorrect".
Logging in to the Admin GUI with LDAP credential refreshes the login page and shows the error, "The username or password you entered is incorrect".
Symptoms:
-The issue is user specific. Other LDAP users do not have issue logging in.
-LDAP user is reflected in the Admin GUI and can be managed.
-Trying with a new LDAP user with granted permission has no issue logging in.
-Audit.log shows "User <user_name> requested authentication using TIBCO-Administrator and the operation failed".
Issue/Introduction
TIBCO Admin LDAP user login error. \"The username or password you entered is incorrect".
Environment
OS: All supported platformsProduct: TIBCO AdministratorVersion: 5.7.1
Resolution
As other LDAP users have no issue logging in, the error, "The username or password you entered is incorrect" usually indicates a credential error. Check the LDAP server side or use third party software to verify the user/password pair is correct.
Feedback
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