BusinessEvents TEA Agent Machine status remains "Unreachable".

BusinessEvents TEA Agent Machine status remains "Unreachable".

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Article ID: KB0094282

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Updated On:

Products Versions
TIBCO BusinessEvents Enterprise Edition -
Not Applicable -

Description

Description:
After adding new machines in the "Machine Management" tab of TEA UI, the status of the Machine remains "Unreachable". Here are the sample logs.
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02 Aug 2016 15:01:06,859 EDT -0400 DEBUG host-pinger [com.tibco.tea.agent.be.BETeaMasterHostPinger] - Pinger task to update status of host
02 Aug 2016 15:01:06,859 EDT -0400 DEBUG host-pinger [com.tibco.cep.bemm.management.service.impl.BEMasterHostManagementServiceImpl] - Setting running status of  host:devcto5117
02 Aug 2016 15:01:06,860 EDT -0400 DEBUG host-pinger [com.tibco.cep.bemm.management.service.impl.BEMasterHostManagementServiceImpl] - devcto5117 is Unreachable
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Environment

Product: TIBCO BusinessEvents Version: 5.3.x OS: Linux

Resolution

This is caused by the network firewall. The InetAddress.getByName("").isReachable BE code is trying to establish a TCP connection on port 7 (Echo) of the destination host and this port (7) is often closed by the network firewall.


Resolution

= = = = = =

Allow TCP port no 7 in the firewall configuration.

 

Issue/Introduction

BusinessEvents TEA Agent Machine status remains "Unreachable".
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