BusinessEvents TEA Agent Machine status remains "Unreachable".
book
Article ID: KB0094282
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Updated On:
Products
Versions
TIBCO BusinessEvents Enterprise Edition
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Not Applicable
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Description
Description: After adding new machines in the "Machine Management" tab of TEA UI, the status of the Machine remains "Unreachable". Here are the sample logs. --------------- 02 Aug 2016 15:01:06,859 EDT -0400 DEBUG host-pinger [com.tibco.tea.agent.be.BETeaMasterHostPinger] - Pinger task to update status of host 02 Aug 2016 15:01:06,859 EDT -0400 DEBUG host-pinger [com.tibco.cep.bemm.management.service.impl.BEMasterHostManagementServiceImpl] - Setting running status of host:devcto5117 02 Aug 2016 15:01:06,860 EDT -0400 DEBUG host-pinger [com.tibco.cep.bemm.management.service.impl.BEMasterHostManagementServiceImpl] - devcto5117 is Unreachable ----------------
Issue/Introduction
BusinessEvents TEA Agent Machine status remains "Unreachable".
Environment
Product: TIBCO BusinessEvents Version: 5.3.x
OS: Linux
Resolution
This is caused by the network firewall. The InetAddress.getByName("").isReachable BE code is trying to establish
a TCP connection on port 7 (Echo) of the destination host and this port
(7) is often closed by the network firewall.
Resolution
= = = = = =
Allow TCP port no 7 in the firewall configuration.