The Hotfix can be downloaded from the TIBCO Product Support file transfer server, mft.tibco.com, using your username and password for the TIBCO Support Central website. Please note you should use an FTP or SFTP client or command-line FTP. TIBCO employees must use a secure protocol.
Server name: mft.tibco.com Credentials: use your TSC (TIBCO Support Central website) login. Browser: https://mft.tibco.com FTP: port 21 SFTP: port 22
Once you have successfully logged into the server, you will find the hotfix packages under the following location(s):