Support Policy for TIBCO Adapter for Arbor/BP 4.x

Support Policy for TIBCO Adapter for Arbor/BP 4.x

book

Article ID: KB0107867

calendar_today

Updated On:

Products Versions
TIBCO Adapter for Kenan/BP -
Not Applicable -

Description

Description:
TIBCO is officially ending support for release 4.x and any prior releases of TIBCO Adapter for Arbor/BP. This action will take effect on July 31, 2008.  Although the 4.x and any prior releases of this product are already officially obsolete per our standard support policy, the purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. At the time of this notification, TIBCO Adapter for Kenan/BP 5.2 is the latest release.  

During the next 18 months, Support will answer product questions, but enhancements and service pack releases will not be provided. Defect corrections will be considered for critical defects with no workarounds.  Please note that Arbor/BP 9.x and Arbor/BP 10.x are supported with the 4.x Arbor/BP adapter version only, so support for these Arbor/BP versions will also end after 18 months.  

Service Requests on 4.x and any prior releases will no longer be accepted after July 31, 2008.

Environment

Product: TIBCO Adapter for Kenan/BP Version: 4.x OS: --------------------

Issue/Introduction

Support Policy for TIBCO Adapter for Arbor/BP 4.x