Support Policy for TIBCO PortalBuilder 4.5.3
Article ID: KB0107859
Updated On:
| Products | Versions |
|---|---|
| TIBCO PortalBuilder | - |
| Not Applicable | - |
Description
Description:
April 5, 2007
TIBCO is officially announcing the end of support for TIBCO PortalBuilder 4.5.3. This EOS action will take effect on March 29, 2008. The purpose of this notification is to officially communicate this policy in advance and request that you migrate, as soon as reasonably possible, to a supported release of TIBCO PortalBuilder. At the time of this notification, TIBCO PortalBuilder 5.2.1 was the latest available version.
Service Requests for PB 4.5.3 will no longer be accepted after March 29, 2008.
During these 12 months, TIBCO Support will continue to answer product questions, but no enhancements or service pack releases will be provided. Defect corrections will be considered for critical issues that have no workarounds.
Should support or maintenance be requested after the EOS date, we may (at TIBCO's sole discretion) provide you with the option for support on a Time and Materials (T&M) basis through a Support work order; through our Professional Services organization; through a qualified TIBCO subcontractor; or through an extended maintenance agreement.
April 5, 2007
TIBCO is officially announcing the end of support for TIBCO PortalBuilder 4.5.3. This EOS action will take effect on March 29, 2008. The purpose of this notification is to officially communicate this policy in advance and request that you migrate, as soon as reasonably possible, to a supported release of TIBCO PortalBuilder. At the time of this notification, TIBCO PortalBuilder 5.2.1 was the latest available version.
Service Requests for PB 4.5.3 will no longer be accepted after March 29, 2008.
During these 12 months, TIBCO Support will continue to answer product questions, but no enhancements or service pack releases will be provided. Defect corrections will be considered for critical issues that have no workarounds.
Should support or maintenance be requested after the EOS date, we may (at TIBCO's sole discretion) provide you with the option for support on a Time and Materials (T&M) basis through a Support work order; through our Professional Services organization; through a qualified TIBCO subcontractor; or through an extended maintenance agreement.
Issue/Introduction
Support Policy for TIBCO PortalBuilder 4.5.3
Environment
Product: TIBCO PortalBuilder
Version: 4.5.3
OS:
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