Support Policy for TIBCO iProcess Engine (DB2) versions 10.2, 10.3

Support Policy for TIBCO iProcess Engine (DB2) versions 10.2, 10.3

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Article ID: KB0107792

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Updated On:

Products Versions
TIBCO iProcess Engine (DB2) -
Not Applicable -

Description

Description:
TIBCO is officially ending support for release 10.3 and any prior releases of TIBCO iProcess Engine (DB2), previously known as TIBCO Staffware iProcess Engine (DB2) and Staffware iProcess Engine (DB2).

This action will take effect on September 30, 2008.  

Although the 10.3 and any prior releases of this product are already obsolete, the purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. At the time of this notification, TIBCO iProcess Engine (DB2) 11.0.1 is the latest release.

During these 18 months, Support will answer product questions, but enhancements and service pack releases will not be provided. Defect corrections will be considered for critical defects with no workarounds.  

Service Requests on 10.3 and any prior releases will no longer be accepted after March 31, 2010.

Issue/Introduction

Support Policy for TIBCO iProcess Engine (DB2) versions 10.2, 10.3

Environment

Product: TIBCO iProcess Engine (DB2) Version: 10.3.0 OS: --------------------