Support Policy for TIBCO BusinessConnect EDI protocol 5.1.0 and earlier releases. Effective September 15, 2009, standard support will no longer be available for TIBCO BusinessConnect EDI protocol 5.1.0 and earlier versions.

Support Policy for TIBCO BusinessConnect EDI protocol 5.1.0 and earlier releases. Effective September 15, 2009, standard support will no longer be available for TIBCO BusinessConnect EDI protocol 5.1.0 and earlier versions.

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Article ID: KB0107521

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Updated On:

Products Versions
TIBCO BusinessConnect EDI Protocol Powered by Instream -
Not Applicable -

Description

Description:
TIBCO is officially ending support for release 5.1.0 and any prior releases of TIBCO BusinessConnect EDI protocol. This action will take effect on September 15th, 2009. The purpose of this notification is to officially communicate this policy which we have been sharing for the past year through Product Management and Product Support.

Consequently we recommend that you migrate, as soon as reasonably possible, to a supported 5.x release of TIBCO BusinessConnect EDI protocol. At the time of this notification, TIBCO BusinessConnect EDI protocol 5.3.0 is the latest release.

During these remaining months, Support will answer product questions related to release 5.1.0, but enhancements and service pack releases will not be provided. Defect corrections will be considered for critical defects with no workarounds. Service Requests on 5.1.0 and any prior releases will no longer be accepted after September 15th, 2009.

Issue/Introduction

Support Policy for TIBCO BusinessConnect EDI protocol 5.1.0 and earlier releases. Effective September 15, 2009, standard support will no longer be available for TIBCO BusinessConnect EDI protocol 5.1.0 and earlier versions.

Environment

Product: TIBCO BusinessConnect EDI Protocol Version: 5.0.0, 5.1.0, 2.x OS: --------------------