Support Policy for TIBCO BusinessConnect RosettaNet Protocol 5.1.x and earlier.
Article ID: KB0107644
Updated On:
| Products | Versions |
|---|---|
| TIBCO BusinessConnect RosettaNet Protocol | - |
| Not Applicable | - |
Description
Description:
TIBCO is officially ending support for release 5.1.x of TIBCO RosettaNet EDI Protocol. This action will take effect on March 31, 2011. Although 5.1.x and earlier versions of this product are already obsolete per our standard support policy, the purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://download.tibco.com) for the most recent release when planning your upgrade.
During the next twelve (12) months, Support will answer product questions, but enhancements and service pack releases will not be provided. Defect corrections will be considered for critical defects with no workarounds.
Service Requests on TIBCO BusinessConnect RosettaNet Protocol 5.1.x will no longer be accepted after March 31, 2011. Service Requests under investigation for the releases being retired will be closed as of the retirement date, March 31, 2011. TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and existing hot fixes will continue to be available from the TIBCO Product Support ftp server to all customers beyond the retirement date.
TIBCO is officially ending support for release 5.1.x of TIBCO RosettaNet EDI Protocol. This action will take effect on March 31, 2011. Although 5.1.x and earlier versions of this product are already obsolete per our standard support policy, the purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://download.tibco.com) for the most recent release when planning your upgrade.
During the next twelve (12) months, Support will answer product questions, but enhancements and service pack releases will not be provided. Defect corrections will be considered for critical defects with no workarounds.
Service Requests on TIBCO BusinessConnect RosettaNet Protocol 5.1.x will no longer be accepted after March 31, 2011. Service Requests under investigation for the releases being retired will be closed as of the retirement date, March 31, 2011. TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and existing hot fixes will continue to be available from the TIBCO Product Support ftp server to all customers beyond the retirement date.
Issue/Introduction
Support Policy for TIBCO BusinessConnect RosettaNet Protocol 5.1.x and earlier.
Environment
Product: TIBCO BusinessConnect RosettaNet Protocol
Version: 5.1.0
OS:
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Feedback
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