Support Policy: Retirement Notice for TIBCO Turbo XML™

Support Policy: Retirement Notice for TIBCO Turbo XML™

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Article ID: KB0107559

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Updated On:

Products Versions
TIBCO Turbo XML -
Not Applicable -

Description

Description:
March 31, 2010

TIBCO hereby announces its plans to retire TIBCO Turbo XML™. TIBCO will cease providing maintenance services for TIBCO Turbo XML™on September 30, 2011. Maintenance services for this product will continue in full force and effect according to the terms of your agreement with TIBCO until September 30, 2011.  As of October 1, 2011, your company's maintenance services for TIBCO Turbo XML™ will terminate.

During the retirement phase, TIBCO Support will continue to service this product as explained in customer maintenance agreements. However, enhancements will no longer be made to the products.

Service Requests on TIBCO Turbo XML™ will no longer be accepted after September 30, 2011. Service Requests under investigation for this product will be closed as of the retirement date, September 30, 2011. TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web to customers and partners beyond the retirement date.

We encourage you to contact your TIBCO Account Executive with any questions you may have about this notice and to find out about alternative support options or migration strategies, which may be available and applicable to you

Issue/Introduction

Support Policy: Retirement Notice for TIBCO Turbo XML™

Environment

Product: TIBCO Turbo XML Version: All OS: --------------------