Description:
April 30, 2010

TIBCO is officially ending support for TIBCO BusinessWorks COBOL Copybook Plug-in v2.1.0 & v2.2.0.
This action will take effect on October 31, 2011.  The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product.  Check the TIBCO Product Download Site (http://download.tibco.com) for the most recent release when planning your upgrade.

During the next 18 months, Support will answer product questions, but enhancements and service pack releases will not be provided. Defect corrections will be considered for critical defects with no workarounds.  
Service Requests on these versions will no longer be accepted after October 31, 2011. Service Requests under investigation for the releases being retired will be closed as of the retirement date, October 31, 2011.

TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and existing hot fixes will continue to be available from the TIBCO Product Support ftp server to all customers beyond the retirement date.

No standard packages are being offered for Extended Support at this time.  However, if you have special circumstances and need extended support or have non-standard terms where these products should still be supported, please discuss these circumstances with your TIBCO Account Representative.

Please contact TIBCO Support for any clarifications regarding this support policy.

Support Policy for TIBCO BusinessWorks COBOL Copybook Plug-in v2.1.0 & v2.2.0

Product: TIBCO BusinessWorks COBOL Copybook Plug-in Version: 2.x OS: --------------------