Support Policy for TIBCO Activematrix (R) Service Grid 1.0.x
Article ID: KB0107783
Updated On:
| Products | Versions |
|---|---|
| TIBCO ActiveMatrix Service Grid | - |
| Not Applicable | - |
Description
Description:
June 10th, 2010
TIBCO is officially ending support for release 1.0.x of TIBCO Activematrix (R) Service Grid. This action will take effect on June 9, 2011. Although the 1.0.x and any prior releases of this product are already obsolete per our standard support policy, the purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://download.tibco.com) for the most recent release when planning your upgrade.
During the next 12 months, Support will answer product questions, but enhancements and service pack releases will not be provided. Defect corrections will be considered for critical defects with no workarounds.
Service Requests on 1.0.x and any prior releases will no longer be accepted after June 09, 2011. Service Requests under investigation for the releases being retired will be closed as of the retirement date, June 09, 2011.
TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and existing hot fixes will continue to be available from the TIBCO Product Support ftp server to all customers beyond the retirement date.
Please contact TIBCO Support for any clarifications regarding this support policy.
June 10th, 2010
TIBCO is officially ending support for release 1.0.x of TIBCO Activematrix (R) Service Grid. This action will take effect on June 9, 2011. Although the 1.0.x and any prior releases of this product are already obsolete per our standard support policy, the purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://download.tibco.com) for the most recent release when planning your upgrade.
During the next 12 months, Support will answer product questions, but enhancements and service pack releases will not be provided. Defect corrections will be considered for critical defects with no workarounds.
Service Requests on 1.0.x and any prior releases will no longer be accepted after June 09, 2011. Service Requests under investigation for the releases being retired will be closed as of the retirement date, June 09, 2011.
TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and existing hot fixes will continue to be available from the TIBCO Product Support ftp server to all customers beyond the retirement date.
Please contact TIBCO Support for any clarifications regarding this support policy.
Issue/Introduction
Support Policy for TIBCO Activematrix (R) Service Grid 1.0.x
Environment
Product: TIBCO ActiveMatrix Service Grid
Version: 1.0.0, 1.0.1
OS:
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Feedback
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