Description:
September 30, 2010

TIBCO hereby announces its plans to retire TIBCO Service Gateway™ for Datacom.
TIBCO will cease providing maintenance services for TIBCO Service Gateway™ for Datacom on March 31, 2012. Maintenance services for this product will continue in full force and effect according to the terms of your agreement with TIBCO until March 31, 2012. As of April 1, 2012, your company’s maintenance services for this product will terminate.

During the retirement phase, TIBCO Support will continue to service this product as explained in customer maintenance agreements. However, enhancements will no longer be made to the products.

Service Requests on TIBCO Service Gateway™ for Datacom will no longer be accepted after March 31, 2012. Service Requests under investigation for this product will be closed as of the retirement date, March 31, 2012. TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web to customers and partners beyond the retirement date.

We encourage you to contact your TIBCO Account Executive with any questions you may have about this notice and to find out about alternative support options or migration strategies which may be available and applicable to you, such as the TIBCO Service Gateway™ for Files, which now has comparable functionality.

Support Policy: Retirement Notice for TIBCO Service Gateway™ for Datacom

Product: TIBCO Service Gateway for Datacom Version: All OS: --------------------