Support Policy for TIBCO PartnerExpress 2.7.X and earlier.
Article ID: KB0107882
Updated On:
| Products | Versions |
|---|---|
| TIBCO PartnerExpress | - |
| Not Applicable | - |
Description
Description:
TIBCO is officially ending support for release 2.7.X and earlier of TIBCO PartnerExpress. This action will take effect on December 31, 2012. Although these and earlier versions of this product are already obsolete per our standard support policy, the purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://download.tibco.com) for the most recent release when planning your upgrade.
During the next twelve (12) months, Support will answer product questions, but enhancements and service pack releases will not be provided. Defect corrections will be considered for critical defects with no workarounds.
Service Requests on TIBCO PartnerExpress 2.7.X will no longer be accepted after December 31, 2012. Service Requests under investigation for the releases being retired will be closed as of the retirement date, December 31, 2012. TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and existing hot fixes will continue to be available from the TIBCO Product Support ftp server to all customers beyond the retirement date.
Please contact TIBCO Support for any clarifications regarding this support policy.
TIBCO is officially ending support for release 2.7.X and earlier of TIBCO PartnerExpress. This action will take effect on December 31, 2012. Although these and earlier versions of this product are already obsolete per our standard support policy, the purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://download.tibco.com) for the most recent release when planning your upgrade.
During the next twelve (12) months, Support will answer product questions, but enhancements and service pack releases will not be provided. Defect corrections will be considered for critical defects with no workarounds.
Service Requests on TIBCO PartnerExpress 2.7.X will no longer be accepted after December 31, 2012. Service Requests under investigation for the releases being retired will be closed as of the retirement date, December 31, 2012. TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and existing hot fixes will continue to be available from the TIBCO Product Support ftp server to all customers beyond the retirement date.
Please contact TIBCO Support for any clarifications regarding this support policy.
Issue/Introduction
Support Policy for TIBCO PartnerExpress 2.7.X and earlier.
Environment
Product: TIBCO PartnerExpress
Version: 2.7.1
OS:
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Feedback
Yes
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