Support Policy for TIBCO Adapter (TM) for Siebel 5.3.x releases

Support Policy for TIBCO Adapter (TM) for Siebel 5.3.x releases

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Article ID: KB0107417

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Updated On:

Products Versions
TIBCO ActiveMatrix BusinessWorks Plug-in for Siebel -
Not Applicable -

Description

Description:
April 29, 2013

TIBCO is officially ending support for releases 5.3.x of TIBCO Adapter for Siebel.  This action will take effect on October 31, 2014.  The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product.  Check the TIBCO Product Download Site (http://download.tibco.com) for the most recent release when planning your upgrade.

During the next 18 months, Support will answer product questions, but enhancements and service pack releases will not be provided.

Service Requests on 5.3.x  will no longer be accepted after October 31, 2014. Service Requests under investigation for the releases being retired will be closed as of the retirement date, October 31, 2014. TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and available hot fixes will continue to be available from the TIBCO Product Support ftp server to all customers beyond the retirement date.

Please contact TIBCO Support for any clarifications regarding this support policy.

Issue/Introduction

Support Policy for TIBCO Adapter (TM) for Siebel 5.3.x releases

Environment

Product: TIBCO Adapter for Siebel Version: 5.3.2 OS: --------------------