Support Policy for TIBCO BusinessConnect™ EDI Protocol powered by Instream™ 6.4.X and earlier
Article ID: KB0107502
Updated On:
| Products | Versions |
|---|---|
| TIBCO BusinessConnect EDI Protocol Powered by Instream | - |
| Not Applicable | - |
Description
Description:
TIBCO is officially ending support for release 6.4.X of TIBCO BusinessConnect™ EDI Protocol powered by Instream™. This action will take effect on June 30, 2015. Although 6.4.x and earlier versions of this product are already obsolete per our standard support policy, the purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://download.tibco.com) for the most recent release when planning your upgrade.
During the next twelve (12) months, Support will answer product questions, but enhancements and service pack releases will not be provided.
Service Requests on TIBCO BusinessConnect™ EDI Protocol powered by Instream™ 6.4.x will no longer be accepted after June 30, 2015. Service Requests under investigation for the releases being retired will be closed as of the retirement date, June 30, 2015. TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and existing hot fixes will continue to be available from the TIBCO Product Support server to all customers beyond the retirement date.
Please contact TIBCO Support for any clarifications regarding this support policy.
Issue/Introduction
Support Policy for TIBCO BusinessConnect™ EDI Protocol powered by Instream™ 6.4.X and earlier
Environment
Product:TIBCO BusinessConnect™ EDI Protocol powered by Instream™Version: 6.4.x
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