Support Policy: Retirement Notice for TIBCO ActiveMatrix® Adapter for Amdocs CRM

Support Policy: Retirement Notice for TIBCO ActiveMatrix® Adapter for Amdocs CRM

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Article ID: KB0107547

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Updated On:

Products Versions
TIBCO ActiveMatrix Adapter for Amdocs CRM -
Not Applicable -

Description

Description:
July 14, 2014

TIBCO hereby announces that it will retire the following product(s), and cease providing maintenance for the product(s), as of 11:59 pm Pacific Time on January 31, 2016:

•    TIBCO ActiveMatrix® Adapter for Amdocs CRM (previously known as TIBCO® Adapter for Clarify and TIBCO® Adapter for ClarifyCRM)

Maintenance services for the product(s) will continue in full force and effect according to the terms of your agreement with TIBCO until the earlier of the retirement date or termination of any such maintenance services under the terms of your applicable agreement with TIBCO.
 
During the retirement phase, TIBCO Support will continue to service this product as explained in customer maintenance agreements. However, enhancements will no longer be made to the products.

We encourage you to contact your TIBCO Account Executive with any questions you may have about this notice and to find out about alternative support options or migration strategies, which may be available and applicable to you.


Issue/Introduction

Support Policy: Retirement Notice for TIBCO ActiveMatrix® Adapter for Amdocs CRM

Environment

Product: TIBCO Adapter for Clarify Version: All OS: All Supported Operating Systems --------------------