Description:
LBN Originally Published: Oct 31, 2014
LBN Revised: Aug 3, 2015 : The End of Support date was changed from Oct 31 2015 to July 31, 2016
LBN Revised: March 17, 2016 : The End of Support date was changed from July 31, 2016 to June 30, 2017. Gridserver 6.0.2 was added to the retirement list.
Revised LBN:
Effective June 30, 2017, TIBCO is officially ending support for the following product versions only.
TIBCO DataSynapse GridServer® Manager 5.0.0, 5.0.0 SP1 (5.0.1), 5.0.0 SP2 (5.0.2), 5.0.0 SP3 (5.0.3), 6.0.0, 6.0.1, 6.0.2
The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a current release of the product. Check the TIBCO Product Download Site (http://edelivery.tibco.com) for the most recent release when planning your upgrade.
Until June 30, 2017, Support will answer product questions, but enhancements and service pack releases will not be provided.
Service Requests on the above mentioned product versions will no longer be accepted after June 30, 2017. Service Requests under investigation for the releases being retired will be closed as of the retirement date. TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and existing hot fixes will continue to be available from the TIBCO Product Support ftp server to all customers beyond the retirement date.
Please contact TIBCO Support for any clarifications regarding this support policy.