Support Policy for TIBCO ActiveMatrix BusinessWorks™ Plug-in for SmartMapper 5.4.x and 5.5.x releases
Article ID: KB0107424
Updated On:
| Products | Versions |
|---|---|
| TIBCO ActiveMatrix BusinessWorks Plug-in for SmartMapper | - |
| Not Applicable | - |
Description
Description:
Description:
Description:
April 2, 2015
TIBCO is officially ending support for releases 5.4.x and 5.5.x of TIBCO ActiveMatrix BusinessWorks™ Plug-in for SmartMapper. This action will take effect on April 30, 2016 and applies to all product components, including TIBCO ActiveMatrix BusinessWorks™ SmartMapper Enterprise Server 5.4.x and 5.5.x.
The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://edelivery.tibco.com) for the most recent release when planning your upgrade.
During the next twelve (12) months, Support will answer product questions, but enhancements and service pack releases will not be provided.
Service Requests on TIBCO ActiveMatrix BusinessWorks™ Plug-in for SmartMapper 5.4.x and 5.5.x will no longer be accepted after April 30, 2016. Service Requests under investigation for the releases being retired will be closed as of the retirement date, April 30, 2016. TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and existing hot fixes will continue to be available from the TIBCO Product Support server to all customers beyond the retirement date.
Please contact TIBCO Support for any clarifications regarding this support policy.
Issue/Introduction
Support Policy for TIBCO ActiveMatrix BusinessWorks™ Plug-in for SmartMapper 5.4.x and 5.5.x releases
Environment
Product: TIBCO ActiveMatrix BusinessWorks™ Plug-in for SmartMapper
Version: 5.4.x, 5.5.x
OS: All Supported Operating Systems--------------------
Product:TIBCO ActiveMatrix BusinessWorks™ SmartMapper Enterprise Server
Version: 5.4., 5.5.x
OS:All Supported Operating Systems--------------------
Feedback
Yes
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