Updated Support Policy for TIBCO® Live Datamart

Updated Support Policy for TIBCO® Live Datamart

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Article ID: KB0107699

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Updated On:

Products Versions
TIBCO Live Datamart -
Not Applicable -

Description

Description:
December 2, 2015

Updated Support Policy for TIBCO® Live Datamart version 2.0.5.

TIBCO is officially ending support for releases 2.0.5 and any prior releases of TIBCO® Live Datamart. This action will take effect on December 31, 2016 for Live Datamart 2.0.5. From this notice to the retirement date Support will answer product questions, but new enhancements, hot-fixes, and service pack releases will not be provided without a business exception.

The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a fully supported release of the product. Check the TIBCO Product Download Site (https://edelivery.tibco.com) for the most recent release when planning your upgrade.

After December 31, 2016 no service requests will be accepted for 2.0.5 and any prior releases. TIBCO Support Knowledge Base articles for these products will continue to be available from the TIBCO Support website (https://support.tibco.com).

Extended Support is not available.

Please contact TIBCO Support for any clarifications regarding this support policy.

Issue/Introduction

Updated Support Policy for TIBCO® Live Datamart