Support Policy for TIBCO ActiveMatrix BusinessWorks 5.11
Article ID: KB0107411
Updated On:
| Products | Versions |
|---|---|
| TIBCO ActiveMatrix BusinessWorks | - |
| Not Applicable | - |
Description
LBN Originally Published: March 31 2016
Revised LBN:
TIBCO is officially ending support for release 5.11 of TIBCO ActiveMatrix BusinessWorks. This action will take effect on March 31, 2019 and will apply to BusinessWorks components including:
LBN Revised June 02, 2016: The End of Support date was changed from March 31, 2017 to March 31, 2018. Added TIBCO ActiveMatrix BusinessWorks Service Engine 5.11 as a component covered by this LBN.
LBN Revised Feb 22, 2017: The End of Support date is changed from March 31, 2018 to March 31, 2019.
Revised LBN:
* TIBCO ActiveMatrix BusinessWorks Service Engine 5.11
The purpose of this notification is to officially communicate this policy and request that you migrate, within the given time period, to a supported release of the product. For concerns or guidance related to this, please reach out to TIBCO Support. Check the TIBCO Software Product eDelivery Site (https://edelivery.tibco.com/) for the most recent release when planning your upgrade.
Until March 31, 2019, Support will answer product questions, but enhancements and service pack releases will not be provided. Service Requests on 5.11 will no longer be accepted after March 31, 2019.
TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and available hot fixes will continue to be available from the TIBCO Product Support ftp server to all customers beyond the retirement date.
For inquiries regarding purchasing Extended Support for TIBCO ActiveMatrix BusinessWorks 5.11, please contact your TIBCO Account Representative or TIBCO Renewals (renewals@tibco.com).
Please contact TIBCO Support for any clarifications regarding this support policy.
Until March 31, 2019, Support will answer product questions, but enhancements and service pack releases will not be provided. Service Requests on 5.11 will no longer be accepted after March 31, 2019.
TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and available hot fixes will continue to be available from the TIBCO Product Support ftp server to all customers beyond the retirement date.
For inquiries regarding purchasing Extended Support for TIBCO ActiveMatrix BusinessWorks 5.11, please contact your TIBCO Account Representative or TIBCO Renewals (renewals@tibco.com).
Please contact TIBCO Support for any clarifications regarding this support policy.
Issue/Introduction
Support Policy for TIBCO ActiveMatrix BusinessWorks 5.11
Environment
TIBCO ActiveMatrix BusinessWorks 5.11
Feedback
Yes
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