Troubleshooting Petrel and a Linux data connector connectivity
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Article ID: KB0081573
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Updated On:
Products
Versions
TIBCO OpenSpirit Runtime
v4.3, v4.2, v4.1
Description
In order to troubleshoot connectivity between Petrel/OpenSpirit Adapter for Petrel and the OpenSpirit shared services it is necessary to collect debug/diagnostic log files. Examples of non-connectivity could be:
The OpenSpirit Data Selector cannot be launched from the OpenSpirit Adapter for Petrel via Petrel
Events cannot be sent from the OpenSpirit Data Selector to Petrel.
In these cases, diagnostic or debug log files needs to be collected.
Environment
Windows and Linux
Resolution
The attached document describes how to collect these log files.
Issue/Introduction
How to collect debug/diagnostic log files when troubleshooting Petrel and a Linux data connector
Attachments
Troubleshooting Petrel and a Linux data connector connectivityget_app