MFT Platform Server for Windows Unable to Generate Transaction Number
Article ID: KB0079203
Updated On:
| Products | Versions |
|---|---|
| TIBCO Managed File Transfer Platform Server for Windows | All |
Description
MFT Platform Server for Windows file transfer results in the following error message in the Platform Server Monitor when attempting to initiate the transfer:
Thursday, February 28, 2019 10:49:51: Checking Schedules for Dispatch
ABNote-Outbound: Object ready to be dispatched.
Failed to generate Transaction Number. Access is denied.
About to be done with
: Transfer failed. Failed to generate Transaction Number.
: Purging job from queue.
: Could not find queue Entry on theQueue
When the user account running the MFTPS service does not have full control access, this error is likely to occur and will not allow you to initiate any transfer from MFTPS.
Thursday, February 28, 2019 10:49:51: Checking Schedules for Dispatch
ABNote-Outbound: Object ready to be dispatched.
Failed to generate Transaction Number. Access is denied.
About to be done with
: Transfer failed. Failed to generate Transaction Number.
: Purging job from queue.
: Could not find queue Entry on theQueue
When the user account running the MFTPS service does not have full control access, this error is likely to occur and will not allow you to initiate any transfer from MFTPS.
Issue/Introduction
MFT Platform Server for Windows is unable to generate Transaction Number when initiating transfers
Environment
All supported environments
Resolution
Now to resolve this, MFTPS service account should have full control access to the "TransactionNumber" registry key.
To do this, Open the Registry Editor and find the TransactionNumber at HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Proginet\CyberFusion Server\TransactionNumber.
Assign the full control access to the user account under which MFTPS service is running. Restart the MFTPS service once changes are done.
Note: Create back up before making any changes to the registry key.
Attaching the screen shot here for reference.
To do this, Open the Registry Editor and find the TransactionNumber at HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Proginet\CyberFusion Server\TransactionNumber.
Assign the full control access to the user account under which MFTPS service is running. Restart the MFTPS service once changes are done.
Note: Create back up before making any changes to the registry key.
Attaching the screen shot here for reference.
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