While configuring the TIBCO Spotfire with an LDAPS configuration, the LDAP server context names might not show up and the LDAP browser tab:




In such a case, the following error will be observed in tools.log located under "<Installation Directory>\tibco\tss\<version>\tomcat\logs":

WARN 2020-01-06T14:38:21,740-0500 server.ldap.LdapSearcher: Error performing an LDAP search javax.naming.NamingException: [LDAP: error code 1 - 000004DC: LdapErr: xxxx-xxxxxxxx, comment: In order to perform this operation a successful bind must be completed on the connection., data 0, v2580 ]     at com.xxx.xxxx.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3194) ~[?:1.8.0_231]     at com.xxx.xxxx.ldap.LdapCtx.processReturnCode(LdapCtx.java:3100) ~[?:1.8.0_231]     at com.xxx.xxxx.ldap.LdapCtx.processReturnCode(LdapCtx.java:2891) ~[?:1.8.0_231]     at com.xxx.xxxx.ldap.LdapCtx.searchAux(LdapCtx.java:1846) ~[?:1.8.0_231]     at com.xxx.xxxx.ldap.LdapCtx.c_search(LdapCtx.java:1769) ~[?:1.8.0_231]     at com.xxx.xxxx.toolkit.ctx.ComponentDirContext.p_search(ComponentDirContext.java:392) ~[?:1.8.0_231]     at com.xxx.xxxx.toolkit.ctx.PartialCompositeDirContext.search(PartialCompositeDirContext.java:358) ~[?:1.8.0_231]     at com.xxx.xxxx.toolkit.ctx.PartialCompositeDirContext.search(PartialCompositeDirContext.java:341) ~[?:1.8.0_231]     at javax.naming.directory.InitialDirContext.search(InitialDirContext.java:267) ~[?:1.8.0_231]     at com.spotfire.server.ldap.LdapSearcher.lookupUsingPagedResultsControl(LdapSearcher.java:89) [spotfire-server.jar:?]     at com.spotfire.server.ldap.LdapConfigurator.getChildContextDNs(LdapConfigurator.java:418) [spotfire-server.jar:?]     at com.spotfire.server.ldap.LdapConfigurator.getContextName(LdapConfigurator.java:372) [spotfire-server.jar:?]     at com.spotfire.server.ldap.LdapConfigurator.getContextNames(LdapConfigurator.java:331) [spotfire-server.jar:?]     at com.spotfire.server.tools.confui.LdapTreeBrowserDialog.ldapFillTree(LdapBrowserComponent.java:492) [spotfire-tss-tools.jar:?]     at com.spotfire.server.tools.confui.LdapTreeBrowserDialog.access$900(LdapBrowserComponent.java:118) [spotfire-tss-tools.jar:?]     at com.spotfire.server.tools.confui.LdapTreeBrowserDialog$SearchLdapWorker.doInBackground(LdapBrowserComponent.java:361) [spotfire-tss-tools.jar:?]     at com.spotfire.server.tools.confui.LdapTreeBrowserDialog$SearchLdapWorker.doInBackground(LdapBrowserComponent.java:350) [spotfire-tss-tools.jar:?]     at javax.swing.SwingWorker$1.call(SwingWorker.java:295) [?:1.8.0_231]     at java.util.concurrent.FutureTask.run(FutureTask.java:266) [?:1.8.0_231]     at javax.swing.SwingWorker.run(SwingWorker.java:334) [?:1.8.0_231]     at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_231]     at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_231]     at java.lang.Thread.run(Thread.java:748) [?:1.8.0_231]