Unable to delete a data file from WebStatistica My Directory

Unable to delete a data file from WebStatistica My Directory

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Article ID: KB0080887

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Updated On:

Products Versions
Spotfire Statistica 12.0 and above.

Description

Description:

When a User tries to delete a file from My Directory thru WebStatistica, an error message indicates the file cannot be deleted:

Could not delete file

Cause: Only known cause at this time is the user who cannot delete file does not have.  Modify NTFS permissions. 

Issue/Introduction

This article discusses an issue with deleting a data file from WebStatistica My Directory and the possible cause of the error.

Environment

Windows operating systems only.

Resolution

Follow the steps in this Microsoft article in order to change permissions for the user with the issue:  Set, View, Change, or Remove Permissions on Files and Folders

Location of the WebStatistica user files on the WebStatistica server:

Location of WebStatistica user files