Unable to delete user/group from Spotfire server web user interface.

Unable to delete user/group from Spotfire server web user interface.

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Article ID: KB0081639

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Updated On:

Products Versions
Spotfire Server 7.10

Description

In Spotfire 7.10, when you delete user/group from Spotfire server web user interface, following error is displayed in browser(refer attached screenshot: Group_Deletion_Error.gif):

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Something went wrong, error logged in user-interface.log with ID: c9ee79f0-861e-6a9f-7b3d-913ec5df53b6
Details: Unable to get property 'name' of undefined or null reference
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Following error get logged in user-interface.log
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2017-09-11T14:48:31,003+0000 ; ERROR ; com.spotfire.rs.tools.UI_ERRORS ; c9ee79f0-861e-6a9f-7b3d-913ec5df53b6: Unable to get property 'name' of undefined or null reference
Current URL: http://demotss.tsspune.lab:8080/spotfire/#/usersGroups?userId=9a4a98ee-5898-46ed-80a8-85fc43d30ac8
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Issue/Introduction

Unable to delete user/group from Spotfire server web user interface.

Environment

All Supported OS

Resolution

In Spotfire 7.10, the only workaround for this issue is to remove the users/groups from the Spotfire Analyst Client instead of from Spotfire server web user interface

OR 

You can upgrade to 7.11 and later Spotfire release where this issue is fixed.
 

Attachments

Unable to delete user/group from Spotfire server web user interface. get_app
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