Unable to delete user/group from Spotfire server web user interface.
Article ID: KB0081639
Updated On:
| Products | Versions |
|---|---|
| Spotfire Server | 7.10 |
Description
In Spotfire 7.10, when you delete user/group from Spotfire server web user interface, following error is displayed in browser(refer attached screenshot: Group_Deletion_Error.gif):
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Something went wrong, error logged in user-interface.log with ID: c9ee79f0-861e-6a9f-7b3d-913ec5df53b6
Details: Unable to get property 'name' of undefined or null reference
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Following error get logged in user-interface.log
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2017-09-11T14:48:31,003+0000 ; ERROR ; com.spotfire.rs.tools.UI_ERRORS ; c9ee79f0-861e-6a9f-7b3d-913ec5df53b6: Unable to get property 'name' of undefined or null reference
Current URL: http://demotss.tsspune.lab:8080/spotfire/#/usersGroups?userId=9a4a98ee-5898-46ed-80a8-85fc43d30ac8
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Environment
All Supported OS
Resolution
In Spotfire 7.10, the only workaround for this issue is to remove the users/groups from the Spotfire Analyst Client instead of from Spotfire server web user interface
OR
You can upgrade to 7.11 and later Spotfire release where this issue is fixed.
OR
You can upgrade to 7.11 and later Spotfire release where this issue is fixed.
Issue/Introduction
Unable to delete user/group from Spotfire server web user interface.
Feedback
Yes
No
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