Unable to display PDF files in Spotfire Web Page Panel

Unable to display PDF files in Spotfire Web Page Panel

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Article ID: KB0070263

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Updated On:

Products Versions
Spotfire Analyst 12.0 and higher

Description

The Web Page Panel is used to display web pages in Spotfire. When using the TIBCO Spotfire Analyst client and configuring the Web Page panel with a URL which displays a PDF file, the PDF file is not displayed and a pop-up may appear like "You'll need a new app to open this chrome-extension."

Environment

All

Resolution

Spotfire utilizes Chromium Embedded Framework (CEF) as a third-party tool to display various types of data in the program.  The CEF version used in Spotfire has been upgraded, and CEF no longer supports embedded PDF files to be displayed in this manner.

Examples of potentional workarounds:
  • Use an image file instead of a PDF file.
  • Display the PDF document in an external web browser instead - e.g. provide a link to the PDF document in a Text Area.   

Issue/Introduction

When adding a URL that points to a PDF file the data is not displayed as expected in the Spotfire Web Page Panel.

Additional Information

Doc: What is the Web Page Panel? KB 000045957 Changes to third party cookie requirements in TIBCO Spotfire installed clients