Unable to get upgrade prompt in Spotfire Analyst Client even though you deploy Spotfire Analyst Client hotfix
Article ID: KB0081343
Updated On:
| Products | Versions |
|---|---|
| Spotfire Analyst | All Versions |
Description
User does not get Upgrade Prompt in Spotfire Analyst Client after new client hotfix is deployed
Issue/Introduction
Not able to get upgrade prompt in Spotfire Analyst Client eventhough you deploy Spotfire Analyst Client hotfix.
Environment
All Supported OS
Resolution
This issue could occur if you see "/noupdate" argument in the properties of "TIBCO Spotfire ShowLoginDialog". Refer attached screenshot for same ((NO_Prompt.JPG).
- On your Spotfire Client machine, press Windows button.
- Search for "TIBCO Spotfire(show login dialog)"
- Right click on "TIBCO Spotfire(show login dialogue)" and go to Open file location.
- Here again right click on "TIBCO Spotfire ShowLoginDialog" and go to properties.
- Under Shortcut tab, check the argument list in front the "Target:" box as shown in attached image (NO_Prompt.JPG)
- Here if you see "/noupdates" in argument list then remove it.
Note: This argument "/noupdates" will stop you from doing any updates( when the new version popup box occurs).
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