Unable to install Spotfire Professional Client on Windows Server. ERROR "The system administrator has set policies to prevent this installation"
Article ID: KB0081373
Updated On:
| Products | Versions |
|---|---|
| Spotfire Analyst | All Versions |
Description
Description:
When trying to install Tibco Spotfire Professional Client on a Windows Server with a normal user account that does not have administrator privilege, the following error is reported:
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Windows Installer
The system administrator has set policies to prevent this installation.
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See the attached ERROR image (Filename: installation_error.jpg).
Cause:
Local Windows software restriction policies.
When trying to install Tibco Spotfire Professional Client on a Windows Server with a normal user account that does not have administrator privilege you get an error;
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The system administrator has set policies to prevent this installation.
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Symptoms:-------------------------------------------------------------------------------------
The system administrator has set policies to prevent this installation.
-------------------------------------------------------------------------------------
When trying to install Tibco Spotfire Professional Client on a Windows Server with a normal user account that does not have administrator privilege, the following error is reported:
---------------------------------------------------------------------------------------------------
Windows Installer
The system administrator has set policies to prevent this installation.
---------------------------------------------------------------------------------------------------
See the attached ERROR image (Filename: installation_error.jpg).
Cause:
Local Windows software restriction policies.
Issue/Introduction
Unable to install Spotfire Professional Client on Windows Server
Resolution
NOTE: Always make a backup of the registry before making any changes to it. The solution mentioned below is generic and applies to any version of Microsoft Windows, where the issue may be seen.
1). Click Start, type "regedit" and hit Enter.
Locate the following:HKLM\Software\Policies\Microsoft\Windows\Installer
Create: DisableMSI Type: REG_DWORD value = 0 (0 should allow you to install)
2). Browse to HKEY_CLASSES_ROOT\Installer\Products\
Browse through and find your product (Which will be TIBCO/Spotfire in our case). Delete the keys (TIBCO/Spotfire)
Additional Information
http://answers.microsoft.com/en-us/windows/forum/windows_7-security/the-system-administrator-has-set-policies-to/71d2a00c-0e87-4fe1-abae-4b44b4dbeef4
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