Unable to install Statistica as the .NET Framework will not install
Article ID: KB0081766
Updated On:
| Products | Versions |
|---|---|
| Spotfire Statistica | 13.0 and above |
Description
While installing Statistica, installation fails because the installation of .NET Framework cannot be completed.
Cause: Issue with Windows updates may be causing the issue. There may be other causes as well.
Cause: Issue with Windows updates may be causing the issue. There may be other causes as well.
Issue/Introduction
.NET Framework will not install . Some .NET Framework components are necessary to install and use Statistica.
Environment
Windows operating systems only. Windows 7 and above.
Resolution
1. Based on the error message, check to see if the specific.NET Framework is installed (either under Programs and Features or "Turn Windows features on or off"). If installed, installation should continue. Skip the rest of the steps below.
2. If .NET Framework version is not installed, attempt to install the version needed using the setup in the ISSetupPrerequisities:
3. If step 2 fails, make sure all Windows updates are current. If not, perform all Windows Updates.
4. If 3 fails, see Troubleshoot blocked .NET Framework installations and uninstallations
2. If .NET Framework version is not installed, attempt to install the version needed using the setup in the ISSetupPrerequisities:
| Subfolder Name | Application File Name | Application | .NET Applications |
| {3A3AF437-A9CD-472f-9BC9-8EEDD7505A02} | VCREDIST_2012SP4_X64.EXE | Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 | No |
| {12A8C880-4EC6-42D1-825F-6BDFC63AF32F} | wic_x64.exe | Windows Imaging Component | No |
| {49CE81AF-01AB-4DE6-8995-598B5F682F66} | vcredist_2013_x64.exe | Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 | No |
| {074EE22F-2485-4FED-83D1-AAC36C3D9ED0} | dotnetfx35.exe Helper.exe | .NET 3.5 SP1 - Framework 3.5 service pack 1 is a cumulative update that contains many new features building incrementally upon .NET Framework 2.0, 3.0, 3.5, and includes .NET Framework 2.0 service pack 2 and .NET Framework 3.0 service pack 2 cumulative updates. | Yes |
| {211F6D87-A85F-41D4-9167-3E478DBC69FF} | vcredist_x64_8.0.50727.762.exe vcredist_x64_9.0.30729.6161.exe vcredist_x86_8.0.50727.762.exe vcredist_x86_9.0.30729.6161.exe | VC++ 2005 SP1 Libraries VC++ 2008 Redist VC++ 2005 SP1 Redist (x86) VC++ 2008 Redist (x86) | No |
| {42211B8D-6671-40f3-B438-E422490E6B02} | dotnetfx20.exe | .NET Framework 2.0 SP2 (x86) | Yes |
| {95166D5E-50D4-4E10-85D2-04A5FFF0B676} | wic_x86.exe | Windows Imaging Component x86 | No |
| {D3C742E6-45DB-4895-9A20-707C33C582E8} | Helper.exe | No | |
| {D88AEC72-8F72-4075-B2EA-1FF6363E0E51} | NDP461-KB3102436-X86-X64-AIIOS-ENU.exe | .NET Framework 4.6.1 | Yes |
| {D1989DD5-A931-475D-A41B-877B15CF1266} | SQLEXPR_x64_2008R2.exe SQLEXPR_x86_2008R2.exe | SQLEXPRESS 2008 R2 | No |
| {E6D18855-DC3C-492A-9435-1E74E1B55738} | WebDeploy_amd64_en-US.msi WebDeploy_x86_en-US.msi | IIS- Internet Information Services | No |
| {E9CE1674-20E9-4488-8783-D843DEB64ABF} | NetFx64.exe | .NET Framework 2.0 (x64) | Yes |
4. If 3 fails, see Troubleshoot blocked .NET Framework installations and uninstallations
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