Unable to log in to TIBCO GeoAnalytics Builder with correct credentials

book

Article ID: KB0076868

calendar_today

Updated On:

Products	Versions
Spotfire GeoAnalytics Builder Web Services	All Versions

Description

When attempting to log into TIBCO GeoAnalytics Builder with correct credentials, the following error may be displayed:

Something went wrong, take another look at your credentials. If you forgot your password, please click here to renew it.

Something went wrong, take another look at your credentials. If you forgot your password, please click here to renew it.

Issue/Introduction

This article explains the situation when you get an error about credentials when attempting to log in to the TIBCO GeoAnalytics Builder, even if the correct credentials are entered.

Resolution

If you have verified that you are using the correct username and password, then this error is generally a cookies error. To resolve, ensure cookies are enabled for geoanalyticsbuilder.tibco.com in your internet browser.

Additional Information

Doc: Connecting to the content manager

https://geoanalytics.tibco.com/documentation/content-manager.html

Feedback

thumb_up Yes

thumb_down No

Welcome to "KB Articles"