Unable to open Salesforce login URL when prompted to log in to Salesforce, while opening a dashboard in Web Player.
Article ID: KB0074597
Updated On:
| Products | Versions |
|---|---|
| Spotfire Server | 10.3 and higher |
Description
While opening a dashboard created on Salesforce, in Web Player, the following error can be seen.
Issue/Introduction
Unable to open Salesforce login URL when prompted to log in to Salesforce, while opening a dashboard in Web Player.
Resolution
Enable federated authentication for the Salesforce connector in web clients by providing the "Consumerkey", "ConsumerSecret" and "RedirectPorts" for Salesforce connector. This can be done by following the steps mentioned in the " Configuring the Salesforce connector in Spotfire section" of the documentation. Without this, "Login with Salesforce" option will not work.
Additional Information
Doc: Configuring the Salesforce connector in Spotfire
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