Products | Versions |
---|---|
Spotfire Web Player | 7.5 and higher |
After saving an analysis file to the Spotfire library, analysis file opens fine in Spotfire Analyst client but users are unable to open a file in Web Player. Error "The task could not be completed. Unable to open analysis". Refer to the attached screenshot (Filename: WP_File_Open_Error.jpg) of the error while opening the analysis file. You may see the following error in the Spotfire Web Player log - Spotfire.Dxp.Worker.Host.Debug:
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ERROR;2017-09-27T13:28:08,462+07:00;2017-09-27 06:28:08,462;c5a38bbd-077e-44d5-b5e5-e9da986e7082;2711274720ijDx;WorkThread 35;admin WAT 7;Spotfire.Dxp.Web.Prompting.PromptHandler+PromptItem;"Spotfire.Dxp.Framework.Persistence.DxpFileFormatException: Exception of type 'Spotfire.Dxp.Framework.Persistence.DxpFileFormatException' was thrown.
at Spotfire.Dxp.Web.WebAnalysisRoot.<OpenFromCache>d__37.MoveNext()
at Spotfire.Dxp.Web.WebAnalysisRoot.<OpenWithProgress>d__1f.MoveNext()
at Spotfire.Dxp.Web.WebAnalysis.<OpenWithProgress>d__b9.MoveNext()
at Spotfire.Dxp.Web.Prompting.PromptHandler.PromptItem.PromptNext()
at Spotfire.Dxp.Web.Prompting.PromptHandler.PromptItem.Execute()"
.......
ERROR;2017-09-27T13:28:08,462+07:00;2017-09-27 06:28:08,462;c5a38bbd-077e-44d5-b5e5-e9da986e7082;2711274720ijDx;WorkThread 35;admin WAT 7;Spotfire.Dxp.Web.WebAnalysis;"Unable to open file '/test (3)/test116'"
Spotfire.Dxp.Framework.Persistence.DxpFileFormatException: Exception of type 'Spotfire.Dxp.Framework.Persistence.DxpFileFormatException' was thrown.
at Spotfire.Dxp.Web.WebAnalysisRoot.<OpenFromCache>d__37.MoveNext()
at Spotfire.Dxp.Web.WebAnalysisRoot.<OpenWithProgress>d__1f.MoveNext()
at Spotfire.Dxp.Web.WebAnalysis.<OpenWithProgress>d__b9.MoveNext()
at Spotfire.Dxp.Web.Prompting.PromptHandler.PromptItem.PromptNext()
at Spotfire.Dxp.Web.Prompting.PromptHandler.PromptItem.Execute()
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