Uninstall TIBCO Scribe® Insight

Uninstall TIBCO Scribe® Insight

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Article ID: KB0078597

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Updated On:

Products Versions
TIBCO Scribe Insight -

Description

If you plan to uninstall TIBCO Scribe® Insight and reinstall it, first determine whether or not you want to save the information in the ScribeInternal database. This set of instructions assumes that you do not wish to save the existing database.

If you do want to save the existing database, make sure you rename the TIBCO Scribe® Insight server and internal database during the reinstallation process to prevent the installation from overwriting your current database. Best practice is to make a backup of your files. See Backing Up Files for additional information.
 

Issue/Introduction

Uninstall TIBCO Scribe® Insight and reinstall either with a new Scribe Internal Database or using your existing Scribe Internal Database.

Resolution

To completely uninstall TIBCO Scribe® Insight, follow the instructions below:
  1. Open the Windows Control Panel.
  2. Select Programs and Features.
  3. Locate your TIBCO Scribe® Insight Adapter(s) in the list of programs and uninstall each one.
  4. Locate TIBCO Scribe® Insight in the list of installed programs and uninstall it.
  5. Close the Programs and Features window.
  6. From the Control Panel select Administrative Tools > Computer Management.
  7. In Computer Management select Services and Applications > Message Queuing > Private Queues.
  8. Delete any Scribe queues if they exist, such as ScribeIn, ScribeRetry, and ScribeDeadMessage.
  9. Reboot the computer.
  10. Open the Windows Control Panel and select Administrative Tools > ODBC Data Sources.
  11. Click the System DSN tab and remove any Scribe DSN’s. Scribe DSN’s all start with Scribe and are only located on the System DSN tab.
  12. Click OK to save.
Note: If you plan to keep your current ScribeInternal Database, skip all the remaining steps in this process. Follow the instructions in See Moving The Scribe Internal Database for information on keeping your database.
  1. Open SQL Server.
  2. Expand Databases in the tree on the left.
  3. Delete the SCRIBEINTERNAL and SCRIBESAMPLE databases from SQL server.
  4. In SQL under Security > Logins, delete the SCRIBE login.