Unsuccessful login into TIBCO iProcess Administration Console

Unsuccessful login into TIBCO iProcess Administration Console

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Article ID: KB0077022

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Updated On:

Products Versions
TIBCO iProcess Engine (SQL) 11.7.0

Description

Unsuccessful login into TIBCO iProcess Administration Console

The following message is generated after entering the username and password:
    "Http failure response for (unknown url): 0 Unknown Error"

Issue/Introduction

Unsuccessful login into TIBCO iProcess Administration Console The following message is generated after entering the username and password: "Http failure response for (unknown url): 0 Unknown Error" "Http failure response for (unknown url): 0 Unknown Error"

Environment

TIBCO iProcess Engine 11.7.x All platforms

Resolution

Check the iProcess Administration Console (IPAC) is correctly configured in the iProcess Engine.


1. Update the file $SWDIR/config/ipac.properties
Update the IP_ADDR line and replace 127.0.0.1 with the IP address or hostname of the iProcess server
    e.g.
        IP_ADDR=ipeserv1


2. Update the file $SWDIR/tomcat/webapps/ipac/config/ipac.properties.json
Update the apiUrl line and replace 127.0.0.1 with the IP address or hostname of the iProcess server
    e.g.
        "apiUrl":"https:ipeserv1:8443/"


3. Tomcat must be able to locate to the iProcess swadm command.
   Add the directory SWDIR/util to the Windows / UNIX PATH environment variable


Restart Apache Tomcat via the "iProcess AdminConsole" Windows service or "ipac stop/start" commands on Unix after making the above changes.

Additional Information

TIBCO iProcess Engine Administration Console User’s Guide