Updated Support Policy for TIBCO LiveView™ Desktop 2.3

Updated Support Policy for TIBCO LiveView™ Desktop 2.3

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Article ID: KB0107357

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Updated On:

Products Versions
TIBCO LiveView Desktop 2.3 and prior

Description

November 22, 2017

Updated Support Policy for TIBCO LiveView™ Desktop version 2.3.

TIBCO is officially ending support for release 2.3 and all prior releases of TIBCO LiveView™ Desktop. This action will take effect on December 31, 2018. The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://edelivery.tibco.com) for the most recent release when planning your upgrade. During this period, Support will answer product questions, but enhancements and service pack releases will not be provided.

Service Requests for release 2.3 and all prior releases will no longer be accepted after December 31, 2018. Service Requests under investigation for the releases being retired will be closed as of the retirement date, December 31, 2018. TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and existing hot fixes will continue to be available from the product Support team to all customers beyond the retirement date.

Extended Support is not available.

Please contact TIBCO Support for any clarifications regarding this support policy.

Issue/Introduction

TIBCO is officially ending support for release 2.3 and prior releases of TIBCO LiveView™ Desktop. This action will take effect on December 31, 2018

Environment

Product: TIBCO LiveView Desktop™ Version: 2.3 and prior versions OS: All Supported Operating System