Updated Support Policy for TIBCO Nimbus version 9.5.x
Article ID: KB0107328
Updated On:
| Products | Versions |
|---|---|
| TIBCO Nimbus Cloud Service | V 9.5.x |
Description
April, 2018
TIBCO is officially ending support for releases 9.5.x of TIBCO Nimbus, previously known as TIBCO Nimbus Control or Nimbus Control.
This action will take effect on April 30, 2019. The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://eDelivery.tibco.com) for the most recent release when planning your upgrade.
During the next 12 months, Support will answer product questions, but enhancements and service pack releases will not be provided.
Support Cases on version 9.5.x will no longer be accepted after April 30, 2019. Support Cases under investigation for the releases being retired will be closed as of the retirement date, April 30, 2019. TIBCO Support Knowledge Base articles and available hot fixes will continue to be available from the TIBCO Support Customer Portal Web UI beyond the retirement date.
TIBCO is officially ending support for releases 9.5.x of TIBCO Nimbus, previously known as TIBCO Nimbus Control or Nimbus Control.
This action will take effect on April 30, 2019. The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://eDelivery.tibco.com) for the most recent release when planning your upgrade.
During the next 12 months, Support will answer product questions, but enhancements and service pack releases will not be provided.
Support Cases on version 9.5.x will no longer be accepted after April 30, 2019. Support Cases under investigation for the releases being retired will be closed as of the retirement date, April 30, 2019. TIBCO Support Knowledge Base articles and available hot fixes will continue to be available from the TIBCO Support Customer Portal Web UI beyond the retirement date.
Issue/Introduction
Updated Support Policy for TIBCO Nimbus version 9.5.x
Resolution
Extended Support will not be available.
Please contact TIBCO Support for any clarifications regarding this support policy.
Please contact TIBCO Support for any clarifications regarding this support policy.
Feedback
Yes
No
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