User(s) may not able to move library items from source folder to destination folder when using TIBCO Spotfire Web Player
Article ID: KB0076906
Updated On:
| Products | Versions |
|---|---|
| Spotfire Web Player | 10.0 and higher |
Description
In Web Player, user(s) may not able to move library items from source folder to destination folder. Though they have "full control" access on both source and destination folders in Spotfire library.
When you select a library item from the source folder and click on 'Move' button to move it to the destination folder, you may get below error message in Web Player:
------------
An error occurred while moving items.
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Refer below error screenshot for same:
When you select a library item from the source folder and click on 'Move' button to move it to the destination folder, you may get below error message in Web Player:
------------
An error occurred while moving items.
-------------
Refer below error screenshot for same:
Issue/Introduction
In Web Player, user(s) may not able to move library items from source folder to destination folder even though user(s) have 'Full Control' access on both folders in Spotfire library.
Environment
All supported OS
Resolution
- To move library items from source folder to destination folder in Web Player, user(s) needs to have 'TIBCO Spotfire Business Author' license along with 'Full Control' access on the source and destination folders.
- Ensure the user(s) who are facing this issue have 'TIBCO Spotfire Business Author' license enabled.
- Licenses can be assigned using the 'Administrator Manager ' in Spotfire Analyst.
- Ensure the user(s) who are facing this issue have 'TIBCO Spotfire Business Author' license enabled.
- Licenses can be assigned using the 'Administrator Manager ' in Spotfire Analyst.
Feedback
Yes
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