Using different user to install TIBCO products could cause the installer failed to detect the TIBCO home

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Article ID: KB0081856

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Updated On:

Products Versions
TIBCO ActiveMatrix BusinessWorks Plug-in for Large XML 1.1.0

Description

If installing the TIBCO ActiveMatrix BusinessWorks Plug-in for Large XML using a user which is not the user that performed the previous installations, the error as below could happen during the installation:

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Error: No current TIBCO installation environments detected on this system.
This product must be installed into an existing TIBCO installation environment.
Please click 'OK' to exit the installer.
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Environment

Product: TIBCO ActiveMatrix BusinessWorks Plug-in for Large XML Version: all supported versions OS: all supported versions

Resolution

The issue happens because the registry information to detect an existing TIBCO_HOME is based in the user's home, so only the same user can install into the same TIBCO_HOME.
Install the plugin using the same user as which is used to install the previous TIBCO products could resolve this issue.

Issue/Introduction

Using different user to install TIBCO products could cause the installer failed to detect the TIBCO home