Web Player error: "Data connector not deployed in server” or "The Data connector is not available" due to Nodes and Services (Web Player, Automation Services) not updating after updating deployment packages in Spotfire Server version 7.5 and later.
Article ID: KB0081289
Updated On:
| Products | Versions |
|---|---|
| Spotfire Server | 7.5 and Above |
Description
Description:
When deploying Connector spk or any spk package file after installing the server, already existing node and services are not updated and Web Player users sees an error: "Data connector not deployed in server”. or "The Data connector. User needs to update the node and services to incorporate the changes in the deployment and packages.
Example:
Initially, a setup of server installation on which the connectors spk were not deployed and created a Web Player service. After adding connectors spk and creating a file on top of that, Web Player users see an error: "Data connector not deployed in server” or "The Data connector is not available" .
Symptoms:
Webplayer users see the error : "Data connector not deployed in server” or "The Data connector is not available".
Cause:
Nodes and Services (Webplayer, Automation Services) are not updated automatically after updating deployment packages in Spotfire Server version 7.5 version and later, that being, adding connectors SPK, etc.
When deploying Connector spk or any spk package file after installing the server, already existing node and services are not updated and Web Player users sees an error: "Data connector not deployed in server”. or "The Data connector. User needs to update the node and services to incorporate the changes in the deployment and packages.
Example:
Initially, a setup of server installation on which the connectors spk were not deployed and created a Web Player service. After adding connectors spk and creating a file on top of that, Web Player users see an error: "Data connector not deployed in server” or "The Data connector is not available" .
Symptoms:
Webplayer users see the error : "Data connector not deployed in server” or "The Data connector is not available".
Cause:
Nodes and Services (Webplayer, Automation Services) are not updated automatically after updating deployment packages in Spotfire Server version 7.5 version and later, that being, adding connectors SPK, etc.
Issue/Introduction
Web Player error: "Data connector not deployed in server” or "The Data connector is not available" due to Nodes and Services (Web Player, Automation Services) not updating after updating deployment packages in Spotfire Server version 7.5 and later.
Resolution
1). Log in to Spotfire Server and click Nodes and Services.
2). On the Your network page, under "Select a view", click "Nodes", and then select the node you want to update. The Update Service button is visible in the upper-right pane under "More Actions".
3). Click "Update Service" and then in the confirmation dialog, click "Update".
4). This creates a new, updated service without service instances with the same name followed by (NEW). To move the service instances to the new service, select the old service, click "More actions" and click "Migrate" and when prompted, click "Migrate" again.
The new service duplicates the settings of the old service, including its name, resource pools and ports. You can view the status of the current activity and details about recent activity on the Activity page of "Nodes and Services". Refer to https://docs.tibco.com/pub/spotfire_server/7.5.0/doc/pdf/TIB_sfire_server_7.5.0_installation.pdf , Updating node managers, Page 157.
2). On the Your network page, under "Select a view", click "Nodes", and then select the node you want to update. The Update Service button is visible in the upper-right pane under "More Actions".
3). Click "Update Service" and then in the confirmation dialog, click "Update".
4). This creates a new, updated service without service instances with the same name followed by (NEW). To move the service instances to the new service, select the old service, click "More actions" and click "Migrate" and when prompted, click "Migrate" again.
The new service duplicates the settings of the old service, including its name, resource pools and ports. You can view the status of the current activity and details about recent activity on the Activity page of "Nodes and Services". Refer to https://docs.tibco.com/pub/spotfire_server/7.5.0/doc/pdf/TIB_sfire_server_7.5.0_installation.pdf , Updating node managers, Page 157.
Additional Information
TIBCO Spotfire® Server and Environment Installation and Administration 7.5 version : https://docs.tibco.com/pub/spotfire_server/7.5.0/doc/pdf/TIB_sfire_server_7.5.0_installation.pdf
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