WebStatistica does not work after Server name is changed

WebStatistica does not work after Server name is changed

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Article ID: KB0080003

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Updated On:

Products Versions
Spotfire Statistica 12 and later versions

Description

Statistica Server name was changed. Webstatistica has not worked since the change

Issue/Introduction

Statistica Server name was changed. Webstatistica has not worked since the change

Resolution

1. Login to the WebStatistica server as a user with Administrator privileges.
2. Browse to : C:\WebSTATISTICAPub\wwwroot\
3. Open the file : Config.php with Notepad as an Administrator. 
4. Change the SoapHost to the new Server name

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5. Restart WebStatistica service from Control Panel >>System and Security>>Administrative Tools >> Services. WebStatistica should now be functional again.