Why are some features missing or grayed out in the Statistica ribbon bar or drop down menus?

Why are some features missing or grayed out in the Statistica ribbon bar or drop down menus?

book

Article ID: KB0081761

calendar_today

Updated On:

Products Versions
Spotfire Statistica 8.0 and above.

Description

There are missing menu items or grayed out items in my Statistica menu.  Why is this the case?
 

Issue/Introduction

The article discusses why some features are grayed out in the Statistica ribbon bar or drop down menus.

Environment

Windows operating systems only. Applies to all versions of Statistica.

Resolution

All the features in Statistica are provided in the ribbon bar or drop down menus by design.  The license file determines what features are enabled.  Features not included in the license file will be grayed out in the ribbon bar or menus.  

To determine which features should be available, follow one of the steps below:

1. Confirm the feature for the item is in the license file by using
 the Concurrent License Manager, for concurrently licensed installs.  See What is the Statistica Concurrent License Manager?  For stand-alone desktop installs, open the  License Management dialog.  If using the ribbon bar, click File | Help/Support | More Details (if using classic menus, click Help | About Statistica...).   Then click the "License Management" button to see all the features licenses for use:

Desktop license manager


 2.  Or find the serial number (see How to locate the Statistica serial number) and then check to see which bundle was purchased in this knowledge base article: Detailed description of Statistica's four product bundles