Why does Web Player show error "The data table is missing or has been replaced" when it is configured to allow network shared path data access?

Why does Web Player show error "The data table is missing or has been replaced" when it is configured to allow network shared path data access?

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Article ID: KB0078554

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Updated On:

Products Versions
Spotfire Web Player 7.5 and higher

Description

While accessing a file in the Web Player that is fetching data from a network shared path, the following error might be seen even though the web player configuration changes have been made already to allow the network shared path data access.
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The data table is missing or has been replaced
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Issue/Introduction

Why does Web Player show error "The data table is missing or has been replaced" when it is configured to allow network shared path data access?

Environment

All supported environments

Resolution

Such issue can be seen if the path was used to import the data table from a network shared path was a local path instead of a UNC path. The path of the data source should be checked from the Spotfire Analyst by opening the analysis file and following the steps below.
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- Click "Edit==>Data Table Properties" for versions prior to Spotfire 10. For Spotfire 10 and above, select "Data==>Data Table Properties"
- Select the data table being accessed from the network shared path
- Click "Source information"
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If the location shown here is a local path, as below, the data table will need to be replaced.

User-added image

The data table can be replaced using "File==>Replace Data Table" option and the path used while adding the data table must be a UNC path this time, in the format "\\servername\path".