Why are there multiple session IDs logged in the TIBCO Spotfire client logs for the same user session?
Article ID: KB0072961
Updated On:
| Products | Versions |
|---|---|
| Spotfire Server | All |
| Spotfire Analyst | 000045271 |
| Spotfire Automation Services | All Supported versions |
Description
When looking in the Spotfire client logs, you may sometimes see multiple session IDs for the same user session.
Here is an example of a session ID getting generated. This example is taken from the Web Player logs.
Here is an example of a session ID getting generated. This example is taken from the Web Player logs.
DEBUG 2021-07-08T17:49:24,708+0000 [unknown, #64, #287041] server.security.SessionUtil: Generated a new 'internal session id': 061671aee09ad4b59cc22532d3a64ecd
Issue/Introduction
This article explains why there could be multiple session IDs in the Spotfire client logs.
Environment
All
Resolution
Here are the most common causes of this behavior:
- The Spotfire client has a load balancer in front of the Spotfire Server that does not route the requests to the same Spotfire Server throughout the session.
- After an inactivity timeout, when the user has logged in again.
Feedback
Yes
No
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